Here to help

Back to the fun.

Help with Luma Club on iPhone.

Talk to us

Email appstore@outpaceperformance.io for support, bugs, accessibility feedback or privacy requests.

For a bug, include your iPhone model, iOS version and what happened. Please do not send your password or recovery code.

Quick answers

Is everything really free?

Yes. There are no purchases, deposits, paid credits, ads or cash prizes. Credits have no monetary value and cannot be transferred or redeemed.

Why did my credits reset?

You start with 1,000,000 credits each time you open or return to the app, or sign in. Tap the refill arrow in the lobby whenever you want another fresh start.

Do I need an account?

No. Tap “Let's play” to enjoy all five games as a guest. Accounts are optional and store only your profile and sign-in information. Gameplay works offline; account features need internet access.

How do I recover my account?

Open Sign in, tap “Forgot password?” and enter your email, the recovery code you saved when creating your account, and a new password. Recovery signs out other devices and issues a new code. Keep it safe. We cannot recover a lost recovery code or tell you your password.

How do I delete my account?

In the app, open Profile → Delete account, enter your password and confirm. This removes your account and active sessions from the live database. If you cannot access the app, email us from your registered email address with the subject “Luma Club account deletion”. We may need to verify your identity before completing the request.

Where are the game rules?

Each game has an information button with its rules. Slots use the middle row. Blackjack uses hit, stand and double. Roulette uses a European wheel with one zero.